Frequently Asked Questions

Got questions about hair regrowth, using Nuvé Stamp, or orders?
You’ll find our most common answers here. For anything else, contact us!

Getting Started

Nuvé Stamp is a microneedling device designed to stimulate hair follicles and promote natural hair regrowth. It uses tiny needles to create micro-channels in the scalp, boosting circulation and enhancing absorption of hair growth serums.
Nuvé Stamp is perfect for anyone experiencing thinning hair, hair loss, or looking to improve overall scalp health. It's suitable for all hair types and genders.

Device Use & Safety

Most users experience minimal discomfort. You may feel a slight tingling or prickling sensation, but it should not be painful. Start with gentle pressure and adjust as needed.
For optimal results, use Nuvé Stamp 2-3 times per week. Consistency is key! Allow at least 48 hours between sessions to let your scalp recover.
Yes! In fact, we recommend applying your favorite hair growth serum immediately after using Nuvé Stamp. The micro-channels enhance absorption by up to 300%.
Absolutely! Nuvé Stamp is safe for all hair types and scalp conditions. If you have a sensitive scalp, start with lighter pressure and gradually increase as your scalp adjusts.

Results

Most users notice improved scalp health within 2-4 weeks. Visible hair growth typically appears after 8-12 weeks of consistent use. Results vary based on individual hair growth cycles.
Use Nuvé Stamp consistently 2-3 times per week, pair it with quality hair growth serums, maintain a healthy diet, stay hydrated, and manage stress levels for best results.
Hair growth takes time and varies by individual. If you don't see results after 12 weeks of consistent use, please contact our support team. We're here to help optimize your routine.

Orders & Shipping

Standard shipping takes 5-7 business days. Express shipping (2-3 business days) is available at checkout. International orders may take 10-14 business days.
Yes! You'll receive a tracking number via email once your order ships. You can track your package in real-time through our website or the carrier's site.
We offer a 60-day money-back guarantee. If you're not satisfied with your Nuvé Stamp, contact us for a full refund. The device must be in good condition with original packaging.

Support

You can reach us via email at support@nuvestamp.com or through our contact form. We typically respond within 24 hours on business days.
Contact our support team immediately. We'll troubleshoot the issue and send a replacement if needed. All devices come with a 1-year warranty against manufacturing defects.